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Welcome to
American Express

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American Express at a Glance

Since 1850, American Express has worked to make a difference in our customers' lives in ways that matter most to them.

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Our Vision

Provide the world’s best customer experience every day.

Our Mission

Become essential to our customers by providing differentiated products and services to help them achieve their aspirations.

Our values

We Back Our Customers

Relationships are at the heart of our business. We strive to be essential to our customers by delivering exceptional products, services and experiences every day – and promise to have their backs in everything we do.

We Make It Great

We deliver an unparalleled standard of excellence in everything we do, staying focused on the biggest opportunities to be meaningful to our customers. From our innovative products to our world-class customer service, our customers expect the best—and our teams are proud to deliver it.

We Do What’s Right

Customers choose us because they trust our brand and people. We earn that trust by ensuring everything we do is reliable, consistent, and with the highest level of integrity.

We Respect People

We trust and respect one another for who we are and what we contribute. We are accountable to one another and empower every voice through open, courageous dialogue so others feel heard.

We Embrace Diversity

We see diversity of people and experiences as fuel for the creativity and innovation we need to be and deliver our best.

We Stand for Inclusion

We all have biases. However, we do not tolerate bias that excludes or minimizes anyone – all people belong. We’re committed to ensuring that we have a welcoming and inclusive culture where everyone’s voice matters and where people of all races, ethnicities, genders, gender identities, sexual orientations, ages, religions, disabilities and viewpoints can thrive.

We Win As a Team

We view each other as colleagues—part of the same team, striving to deliver the brand promise to our customers and each other every day. Individual performance is essential and valued, but never at the expense of the team.

We Support Our Communities

We respect our communities and are committed to working together so they can thrive and make a meaningful difference in the world.

Corporate Responsibility

Our backing extends beyond our customers to the communities where we live and work. Learn more about our approach to Corporate Responsibility.

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Diversity & Inclusion

Learn how we bring together unique perspectives, backgrounds and experiences to serve our customers and communities

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Since our beginnings as a freight forwarding company in 1850, we’ve been committed to backing our customers through all of life’s moments.

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Learn about American Express senior leaders and our Board of Directors.

Meet Our Team


Put your imagination and expertise to work creating products and services that help our customers thrive in life and business.

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