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Advancing Climate Solutions

One of the most important ways we can back our colleagues, customers, and communities is to contribute to a sustainable future and act to protect the environment on which all life depends. Climate change is one of the greatest challenges facing humanity, and we are committed to supporting the global transition to a low-carbon economy. Since 2018, we have been a CarbonNeutral® company, powered by 100% renewable electricity across our global operations.1 In 2020, we began aligning the way we assess risks and to our business as a result of climate change with the recommendations set forth by the Task Force on Climate-related Financial Disclosures (TCFD). We continue to assess climate-related risks and opportunities across our business to inform our ESG strategy. We are now building on these efforts with new goals, which include committing to net-zero emissions by 2035 in alignment with the Science Based Targets initiative (SBTi).

To learn more about or efforts to Advance Climate Solutions, read our 2020-2021 ESG Report.

New Advance Climate Solutions Goals

2020-2021 Highlights

2020-2021 Highlights

Progress on our 2025 Environmental Goals

Progress on Our Existing 2025 Operational Goals

In 2019, we set environmental goals for 2025 that cover energy and water use, waste generation, green building certifications, phaseout of single-use plastics, and sourcing paper responsibly.

Progress on our 2025 Environmental Goals

Climate Partnerships and Pledges

  • Joined RE100 in 2020, a global initiative of businesses committed to using 100% renewable electricity
  • Committed to set targets aligned with the Science Based Target initiative and joined the Business Ambition for 1.5°C in 2021
  • Joined the Race to Zero in 2021, established by the United Nations Framework Convention on Climate Change (UNFCCC) to rally leadership for a zero-carbon recovery
  • Became a formal TCFD Supporter in 2021 to work toward building a more resilient financial system through transparent, climate-related financial disclosures


1Operations include all our managed facilities, field sites, and data centers. Managed facilities are individual properties operationally managed by our global real estate team and housing critical business functions. Field sites are individual properties that are not operationally managed by our global real estate team but directly by our business units. They are typically smaller sites, less than 30,000 square feet (including airport lounges, foreign exchange kiosks, and sales offices)



This release includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 which are subject to risks and uncertainties. The forward-looking statements, including the company’s aspirational emissions and climate-related commitments and goals, contain words such as “believe,” “expect,” “anticipate,” “intend,” “plan,” “aim,” “will,” “may,” “seek,” “should,” “could,” “would,” “likely,” “potential,” “continue” or other similar expressions. Actual results may differ from those set forth in the forward-looking statements due to a variety of factors, including: competition, brand perceptions and reputation; an inability to develop and market value propositions that appeal to Card Members and new customers; the amount and efficacy of investments in product innovations, resources, marketing campaigns and programs; changing customer behaviors, interest in the company’s products, resources and programs, and willingness to access capital provided by the company, spend money at small businesses and value environmentally and socially responsible products and services; management’s inability to identify suitable suppliers, grantees, partners and community investments and negotiate acceptable terms; an inability to build partnerships and execute programs with other companies and of partners to meet their obligations to the company; changes in developing standards and certifications; the cost and availability of renewable energy, carbon removal and carbon offset projects, energy attribute certificates, certified paper and green buildings, and alternatives to single-use plastic; supply chain and market disruption; regulation; potential M&A activity; severe weather conditions, natural disasters and other catastrophic events; changes in the company’s real estate, technology, colleague and community engagement, and risk management strategies; an inability of waste management systems to divert waste to recycling and composting facilities; and changes in economic or business conditions and the company’s ability to grow, improve its financial performance and execute on its strategies. A further description of these and other risks and uncertainties can be found in the Company’s Annual Report on Form 10-K for the year ended December 31, 2020 and the Company’s other filings with the U.S. Securities and Exchange Commission. You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date on which they are made. We undertake no obligation to update or revise any forward-looking statements.