Environmental, Social and Governance Reports
Our approach to ESG is a natural extension of both our mission – to become
essential to our customers by providing differentiated products and services to help them achieve their
aspirations – and our commitment to doing what is right. We deliver value for our colleagues, customers,
communities and other stakeholders by investing financial and human resources in ways that address social,
environmental and economic needs.
2019-2020 ESG Report
Our 2019-2020 Environmental, Social and Governance (ESG) report outlines the company’s approach to responsibly
back its colleagues, customers and communities. The report is an evolution of American Express’ Corporate Social
Responsibility report and includes updated and enhanced disclosures on a number of key topics, including the
diversity of the company’s workforce, its efforts to support its various stakeholders through the COVID-19
pandemic, continued progress toward its environmental sustainability goals and philanthropic initiatives.
Download the full report