Welcome to
American Express

Our Vision

Provide the world’s best customer experience every day.

Our Mission

Become essential to our customers by providing differentiated products and services to help them achieve their aspirations.

Our Values

We Deliver for Our Customers

We’re driven by our commitment to deliver exceptional products, services and experiences to our customers. We value our strong customer relationships, and are defined by how well we take care of them.

We Make It Great

We deliver an unparalleled standard of excellence in everything we do, staying focused on the biggest opportunities to be meaningful to our customers. From our innovative products to our world-class customer service, our customers expect the best —and our teams are proud to deliver it.

We Do What’s Right

Customers choose us because they trust our brand and people. We earn that trust by ensuring everything we do is reliable, consistent, and with the highest level of integrity.

We Respect People

We are a diverse and inclusive company, and serve diverse customers. We believe we are a better company when each of us feels included, valued, and able to trust colleagues who respect each of us for who we are and what we contribute to our collective success.

We Need Different Views

By being open to different ideas from our colleagues, customers and the world around us, we will find more ways to win.

We Win As a Team

We view each other as colleagues – part of the same team, striving to deliver the brand promise to our customers and each other every day. Individual performance is essential and valued; but never at the expense of the team.

We Care About Communities

We aim to make a difference in the communities where we work and live. Our commitment to corporate social responsibility makes an impact by strengthening our connections.

Corporate Responsibility

Our backing extends beyond our customers to the communities where we live and work. Learn more about our approach to Corporate Responsibility.

Learn More

Diversity & Inclusion

Learn how we bring together unique perspectives, backgrounds and experiences to serve our customers and communities

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Since our beginnings as a freight forwarding company in 1850, we’ve been committed to backing our customers through all of life’s moments.

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Learn about American Express senior leaders and our Board of Directors.

Meet Our Team


Put your imagination and expertise to work creating products and services that help our customers thrive in life and business.

Explore Opportunities
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