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Office of the Ombudsperson

The Office of the Ombudspersons is a confidential resource available to all American Express employees, contractors and vendors. They provide guidance to help surface and address work-related issues. The "Ombuds" office is independent and does not advocate for management or for the employee, but rather we are an advocate for a fair practice. MORE

 

 

Department of Justice Ruling

We are disappointed with the decision and plan to file an appeal because we believe the decision was wrong. The court's ruling will not provide any benefit to consumers and will, in fact, harm competition by further entrenching the two dominant networks.

We continue to believe that the Department of Justice's arguments are flawed and believe we should prevail on appeal. MORE

 

 

Ken Chenault: Card Industry Regulation

October 21, 2010 -- The American Express Company third-quarter earnings conference call included a discussion of regulatory, legislative and legal changes affecting the payments industry. Text of the remarks by chairman and chief executive officer, Kenneth I. Chenault. MORE

 


Ken Chenault: Justice Department's Lawsuit is a Bad Deal for Consumers

October 8, 2010 -- In a Washington Post op-ed, American Express Company Chairman and Chief Executive Officer Kenneth I. Chenault outlines the reasons why the company believes that the recently announced U.S. Department of Justice's civil antitrust case "does nothing for consumers" and "will eventually lead to less competition, not more." MORE



American Express Challenges Government Lawsuit

October 4, 2010 -- American Express said the antitrust lawsuit filed today against the company is a significant retreat from previous Department of Justice efforts to promote competition in the payments industry. MORE



Single Euro Payments Area

In January 2008 the European Union officially launched a major initiative to create the Single Euro Payments Area (SEPA).  MORE



American Express Company Political Activity

American Express believes that active engagement in the public policy arena is an important part of responsible corporate citizenship and is vital to the democratic process. MORE




       
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