American Express said today that it will eliminate foreign currency transaction fees for U.S. consumer and small business Cardmembers who make international purchases with their Platinum Cards® or Centurion® Cards. The company expects the new benefit to be effective towards the end of the first quarter of 2011.
“Our aim is to strengthen relationships with Cardmembers who rely on American Express because they appreciate the value of world class service and the benefits of our premium products,” said Ed Gilligan, Vice Chairman of American Express. “We’ve been expanding those benefits to make sure that American Express is top of mind and top of wallet when they shop, travel and entertain -- at home and abroad.”
The move is designed to provide additional value for existing Cardmembers and to attract new affluent customers to American Express.
American Express recently added three new consumer benefits for Platinum and Centurion Cardmembers:
1. $200 Airline Fee Credit(1)
– Card members can check a bag or enjoy an in-flight meal on American Express. American Express will cover up to $200 per year of incidental airline fees that are charged on the Card member’s enrolled Platinum or Centurion Card on their selected airline. The $200 Airline Fee Credit can apply to baggage fees, flight change fees, in-flight food and airport lounge day passes. Twice as nice: Card members who enroll and select the qualifying airline of choice online at americanexpress.com/transformtravel in December will receive the full 2010 benefit for use the during remainder of the month. And on January 1, 2011, their benefit will reset and they will have up to $200 throughout the calendar year.
2. 20% Travel Bonus(2) – Platinum and Centurion Card members can now redeem points and earn 20% of those points back every time. When Card members use the Membership Rewards® Pay with Points feature to pay for part or all of their travel including airlines, hotels, cruises and vacation packages, they will get 20% of those points credited back to their account to bring them closer to their next trip. For example, if a Card member redeems 30,000 points to pay for an airline ticket, American Express will credit 6,000 points to the Card member’s Membership Rewards account. Notably, the Pay with Points feature allows Card members to purchase any category of ticket, on any airline, at any time, with no blackout dates or restrictions. Rather than trying to redeem mileage rewards points during high-traffic holidays that can come with airline restrictions and blackout dates, American Express offers a liberating point redemption option.
3. American Express Travel App(3) – Platinum and Centurion Card members now have access to a new complimentary mobile app, valued at $49/year, which acts like a personal travel assistant. The app provides the ultimate trip management experience by bringing together a suite of mobile travel tools available in TripIt Pro to include: an easy way to organize and share travel plans, real time flight updates, and more. The mobile app also provides access to an airport guide, a seat expert and a travel directory of commonly used phone numbers. To learn more about the mobile app, Card members can visit AmericanExpress.com/transformtravel.
Existing Suite of Core Travel Benefits
The new benefits complement the core existing ones that include:
Airport Lounge Access: The Platinum Card from American Express grants complimentary access into many domestic airport club lounges including American Airlines Admirals Club®, Delta Sky Club(TM) and our newest partner, US Airways® Club. That is $1,400 worth of club memberships each year. In addition to the comfort and privacy this provides, it is especially helpful during winter snow and storm delays as travelers can head straight to the airline lounge for easy and immediate re-booking.
Fine Hotels & Resorts Program: Card members who stay at one of more than 650 exceptional properties that are a part of the Fine Hotels & Resorts Program will receive a room upgrade (upon availability), daily continental breakfast for two, 4 p.m. late check-out and an additional special amenity worth a minimum of $450 per stay.
Platinum Travel Service and Platinum Card Concierge: Card members have access to the Platinum Travel Service – 24-hours a day, 365 days a year – to help them plan both business and leisure trips. And the Platinum Card Concierge service can round out the travel experience by helping secure restaurant reservations, tickets to attractions and shows and more.
For complete terms and conditions on all new and existing benefits, please visit AmericanExpress.com/transformtravel.
About the Platinum Card from American Express
Launched in 1984, the Platinum Card from American Express was the first of its kind in the market and meets the needs and desires of the affluent consumer. For more than 25 years, American Express has continued to evolve and enhance the Card by adding new benefits and services to meet the changing needs of Card members. Today, the Platinum Card offers more than 40 distinctive benefits and services, including: airport club access, special amenities such as room upgrades and guaranteed late check-outs at more than 650 of the world's most luxurious hotels and resorts; and access to once-in-a-lifetime "By Invitation Only®" experiences from private events with leading designers throughout NY/Milan Fashion weeks to access to tennis champions at Wimbledon. Platinum Card members also enjoy an exceptional level of personal service through our dedicated team of customer care professionals within Platinum Card Customer Service, Concierge and Travel Service. The Platinum Card also provides Card members with a wide array of incremental travel and retail protections that are synonymous with the American Express brand and reputation. The Business Platinum Card offered by OPEN from American Express® is designed specifically to meet the needs and desires of the small business owner and delivers the purchasing power, flexibility, control and rewards to help customers run their business. Through its Global Commercial Card group, American Express also offers the Corporate Platinum Card, featuring exclusive benefits and world-class services for senior executives. To learn more, visit AmericanExpress.com/platinum.
About American Express
American Express is a global services company, providing customers with access to products, insights and experiences that enrich lives and build business success. Learn more at americanexpress.com and connect with us on facebook.com/americanexpress, twitter.com/americanexpress and youtube.com/americanexpress.
Benefit is available to Consumer and Business Platinum Card® and Centurion® members only. To receive statement credits of up to $200 a year toward incidental air travel fees, Card member must enroll and choose a qualifying airline at www.americanexpress.com/PlatinumAirlineChoice. Only the Basic Card member or Authorized Account Manager(s) on the Card account can enroll and select the qualifying airline. Card members who have not chosen a qualifying airline will be able to do so at any time. It can take up to 48 hours post enrollment and airline choice for the benefit to be effective. Card members who have already selected a qualifying airline will not be able to change their choice until December of each calendar year at which time they may change their airline choice for the following calendar year. Card members who do not change their airline selection will remain with their current airline. Statement Credits: Incidental air travel fees must be charged on the enrolled Card account for the benefit to apply. Incidental air travel fees must be separate charges from airline ticket charge. Fees that do not qualify for statement credits are wireless internet and fees incurred with airline alliance partners (incidental transactions must be charged by the Card member's airline choice). The airline must submit the incidental air travel fees under the appropriate merchant code, industry code, or required service or product identifier for the charge to be eligible. Purchases made by both the Basic and Additional Card members on the enrolled Card account are eligible for statement credits. Each Card Account is eligible for up to a total of $200 a year in statement credits, regardless of the number of Cards on the Account. Please allow 2-4 weeks after the qualifying incidental air travel fee is charged to your Card account for statement credit(s) to be posted to the account. Card members can call the number on the back of the Card if statement credits have not posted after 4 weeks from the date of purchase. Card members are responsible for payment of all charges until the statement credit(s) posts to the account. To be eligible for this benefit, Card account(s) must be active and not in default at the time of statement credit fulfillment.
To use Pay with Points, you must charge travel at American Express Travel with a Card enrolled in the Membership Rewards® program. Points will be debited from your program account and a credit for the corresponding dollar amount will be issued to the Card account you used. If the points redeemed do not cover the entire amount of the charge, the balance of the purchase price will remain on the Card account. Minimum redemption of 5,000 points. Effective for Pay with Points redemptions for Consumer and Business Platinum Card® and Centurion® members only, you will receive 1 bonus point for every 5 points you redeem. To be eligible to earn bonus points, Card account(s) must be active and not in default at the time of bonus points fulfillment. Transactions charged to a Corporate Card are excluded. Bonus points will be credited to your Membership Rewards First® account approximately 6-10 weeks after charges appear on your billing statement. Membership Rewards First program Terms and Conditions apply; see membershiprewards.com/terms. Bonus ID 4880.
The American Express Travel App is available only to US Card members who have at least one active credit or charge card issued by American Express enrolled in American Express Online Services, with an americanexpress.com User ID and Password. You must be 18 years or older and have a compatible device and operating system. Accuracy of information is not guaranteed. Benefits subject to change or cancellation without notice. Additional terms and conditions apply. See americanexpress.com/travelapp for more information.