At American Express, our approach to Corporate Social Responsibility (CSR) is a natural extension of our vision to become the world's most respected service brand. In a world of rapid social change and urgent environmental imperatives, a brand that stands for trust, security and service is more important than ever.
The 2015 CSR report "The Service Effect" highlights the company's efforts to create social, environmental and economic value for its stakeholders as well as its commitment to operating ethically and responsibly.
The report describes how our service commitment shapes our daily work and our approach to CSR. It extends from creating innovative products to protecting Card Members' privacy and ensuring the security of their data. From promoting the growth of small businesses to developing diverse leaders. From meeting our carbon and energy targets to building a strong company culture – and much more.