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How Late Payments Affect Your Credit Scores


Like most others in the industry, American Express will report your credit or charge card account as delinquent to the credit reporting agencies if you fail to pay the amount due on your account for two consecutive billing periods. This is an industry-wide practice today.

As long as you pay on time each month, you will not be reported as delinquent. If you are reported as delinquent to the credit reporting agencies, this will affect your credit bureau score, such as your FICO® score. Late payments are one piece of information that credit reporting agencies use when calculating your score The best thing you can do is make your payments on time each month – that way you won’t be reported as delinquent.


To make it easier for you to keep track of when payments are due, American Express has free mobile or email alerts that will remind you of payment due dates and confirm when payments have been received.


We also offer convenient ways for you to make payments, free of charge:


  • Online at (You can enroll in AutoPay to schedule ongoing automatic payments to make it easy to pay on time each month. You will need to have your banking information on hand when you first enroll).
  • By phone at 1-800 I-PAY-AXP (1-800-472-9297).


For other credit building tips, visit How to Improve Your FICO Score.


The information provided by Fair Isaac Corporation is used with permission. Copyright © Fair Isaac Corporation. All rights reserved. Further use, reproduction, or distribution is governed by the Fair Isaac Copyright Usage Requirements, which, along with further information on credit, credit scoring, and related topics, can be found at Fair Isaac®, FICO®, myFICO®, and other marks are trademarks of Fair Isaac Corporation.
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